Terms of use

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Terms of use

Cerastock.com

1. Company’s products, prices, and other advertising matter shall not form any part of any contract between buyer and company. Any price quotation by the company or its agents or employees shall be deemed to be for the purpose of information only and shall not constitute an offer to sell.

2. Unless otherwise stated in writing all prices quoted are excluding of vat. Quotations are Valid for 5 days from issue date.

3. The company must be notified by e-mail or fax within 48 hours of delivery of any claims by the customer.

  1. The company cannot guarantee against caliber or shade variation.

    6. Canceled orders will bear any transport charges. Deposits will not be returned.

  2. Orders accepted conditionally upon our being able to secure the necessary material, there is no responsibility for delays arising to risks and uncertainties of manufacture, strike, accidents, or force majeure.

    8. All invoices will be dated the month the goods are shipped from the factory or our warehouse; all amounts are strictly cash net.

  3. In the event the payment is not made by the date, we reserve the right to cancel the order.
  4. Please check your tiles carefully before fixing. Items are overstock material commercial quality, Shade variation is a design feature of most of our tiles unless stated otherwise.
  5. Prices are subject to alteration without notice.

    12. The company cannot, under any circumstances be responsible to any financial demands from the customer for late or incorrect delivery.

  6. Tiles will be shrink wrapped on a pallet.

    14. We do not accept returns.

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